2013年9月14日星期六

Avayaの3301認定試験の最高問題集

あなたはこのような人々の一人ですか。さまざまな資料とトレーニング授業を前にして、どれを選ぶか本当に困っているのです。もしそうだったら、これ以上困ることはないです。JapanCertはあなたにとって最も正確な選択ですから。我々はあなたに試験問題と解答に含まれている全面的な試験資料を提供することができます。JapanCertの解答は最も正確な解釈ですから、あなたがより良い知識を身につけることに助けになれます。JapanCertを利用したら、Avayaの3301認定試験に受かることを信じています。それも我々が全てのお客様に対する約束です。

試験の準備をするためにJapanCertのAvayaの3301試験トレーニング資料を買うのは冒険的行為と思ったとしたら、あなたの人生の全てが冒険なことになります。一番遠いところへ行った人はリスクを背負うことを恐れない人です。また、JapanCertのAvayaの3301試験トレーニング資料が信頼できるのは多くの受験生に証明されたものです。JapanCertのAvayaの3301試験トレーニング資料を利用したらきっと成功できますから、JapanCertを選ばない理由はないです。

学歴は実力と等しくなく、能力とも等しくないです。本当の能力は実践で鍛えたもので、学歴と直接な関係がないです。「私はだめです。」と思わないでください。Avayaの3301試験に申し込んだあなたは自分が合格できないなんてを心配だったら、JapanCertのAvayaの3301試験トレーニング資料を利用してください。学歴がどんなに高くて、能力がどんなに低くても、首尾よく試験に合格することができます。

試験番号:3301問題集
試験科目:Avaya 「Avaya Aura Contact Centre Maintenance & Troubleshooting Exam 」
最近更新時間:2013-09-13
問題と解答:54

IT業界の中でたくさんの野心的な専門家がいって、IT業界の中でより一層頂上まで一歩更に近く立ちたくてAvayaの3301試験に参加して認可を得たくて、Avaya の3301試験が難度の高いので合格率も比較的低いです。Avayaの3301試験を申し込むのは賢明な選択で今のは競争の激しいIT業界では、絶えず自分を高めるべきです。しかし多くの選択肢があるので君はきっと悩んでいましょう。

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NO.1 In Avaya Aura Contact Center (AACC), how do you create auto responses that address the most
commonly received e-mail queries?
A. Run ,1 "Contacts is Closed by Auto Suggestion, top 5" historical report from the "Multimedia" folder in
Historical Reporting on the Contact Center Manager Administration (CCMA) server, and auto suggestion
keywords and responses from the report to create new e-mail auto-respect.
B. Enable "Keyword Reporting" for e-mail contactsinthe "E mail" tool in Contact Center Multimedia
(CCMM) Administration, then use the "Keyword Frequency" tool to determine which keywords would be
used to trigger new auto-responses.
C. Run a "Contact Summary" report in Historical Reporting on the CCMA server and create
auto-responses based on the most frequently-occurring e-mail contact topics in the report.
D. Use the "Auto-Suggest Promotion" tool in CCMM Administration to promote auto-suggestions
auto-responses based on the percentage of contacts for which each auto-suggestion was selected.
Answer: B

Avaya   3301   3301   3301

NO.2 At an elevated level, engineers have designed the architecture ol SH' around ttv<> varlel les of
component s.
Which SIP component is comprised of two subcomponents, where one component initiates SIP the other
component responds to requests?
A. User Agent
B. SIP Gateway Manager
C. Back to-Back User Ag
D. SIP Server
E. SIP Gateway
Answer: B

Avaya   3301   3301認証試験   3301認定証   3301練習問題

NO.3 Avaya Aura Contact Center Manager Server (CCMS) is host to the Contact Center Security framework
certificate Store. In the procedures to Create a Certificate Store, once the store is created is also created.
A characteristic of this certificate is that it contains__________.
A. a private key that is used in private - public key encryption
B. a public key that is used in public - public key encryption
C. a private key that is used in private - private key encryption
D. a public key that is used in private - private key encryption
Answer: B

Avaya   3301   3301

NO.4 An agent is configured to handle e-mail multimedia contacts. The agent is able to receive, read, and
reply to e-mails using the Avaya Aura Agent Desktop (AAAD). However, the agent cannot open
attachments in inbound e-mails.
What is a possible cause of this problem?
A. The agent ¯ s w eb b r o w se r i s no t se t f o r t he co rr ec t cha r ac t e r encod i ng .
B. .NET 3.5 Service Pack 1 is not installed on the agent ¯ s co m pu t e r.
C. Internet Explorer is not set as the default browser on the agent ¯ s co m pu t e r.
D. The agent has not been granted ° open -mail Attachments ± ri gh t s i n C on tr ac t C en t e r m u lti m ed i a
(CCMM).
Answer: A

Avaya   3301   3301認定資格

NO.5 Where are current SIP messages logged by Contact Center Manager Server?
A. C:\Avaya\logs\CCMS\SipMessages0
B. D:\Avaya\Logs\CCMS\SGM\SipMessages0
C. D:\Avaya\Logs\CCMS\CCMS_SGM_SipMessages0
D. F:\Traces\Avaya\Logs\CCMS\SGM\SipMessagesO
Answer: D

Avaya   3301認定資格   3301

NO.6 While Investigating an Issue with an Avaya Aura Contact Center (AACC) Contact Center Manager
(CCMS), you discover that the Task Flow Executor (TFE) frequently restarts. In an effort to discover the
cause of the restarts, you decide to review the TFE log file.
Which file contains the most recent TFE logs.?
A. D:\Avaya\Logs\CCMS\TFE 1.log
B. D:\Avaya\l_ogs\CCMS_TFF 1.log
C. D:\Avaya\Logs\CCMS_TFE_5.log
D. D:\Avaya\Logs\CCMS\CCMS_TFE_1.log
Answer: C

Avaya   3301認定試験   3301認証試験   3301認証試験

NO.7 The C:\WINDOWS\system32\drivers\etc\hosts file on the Contact Center Manager Server (CCMS)
contains multiple entries for each host. You have removed the duplicate entries by manually editing the
file.
What should you do next to completely resolve the issue?
A. Run the Server Configuration utility, save and apply all changes, then reboot the CCMS server.
B. Reboot the CCMS server.
C. Use the windows services utility to restart the MAS Configuration manager services.
D. Run the CCMS network Configuration utility, save and apply all changes, then reboot the CCMS
server.
Answer: B

Avaya   3301   3301練習問題   3301

NO.8 In the Avaya Aura Contract Center (AACC) SIP environment, when a call is presented to an agent ¯ s
telephone, the Avaya Aura Agent Desktop (AAAD) also alerts the agent to the incoming call. The call may
be answered either via the telephone or AAAD.
If the agent uses the AAAD to answer the call, which protocol is used between AACC and the switch to
signal off-hook?
A. CCT
B. SIP RTP
C. TAPI
D. TR87
Answer: A

Avaya   3301認定証   3301参考書   3301

NO.9 Your department has installed a backup utility client application on your co-resident Contact Center
Manager Server (CCMS) server. This utility uses port 10000 for network communications. After installing
the utility and rebooting the server, you begin to have issued with the Avaya Aura Contact Center (AACC)
system.
What are the symptoms of this problem that you experience?
A. The TFE service fails to start and calls are not processed.
B. The Toolkit Name service fails to start and agents appear as "UNKNOWN" in real-time displays.
C. The NCCT service fails to start and agents are unable to log in via the Avaya Aura Agent Desktop)
(AAAD).
D. SymposiumWC.exe fails to start and supervisors are unable to log in to Contact Center Manager
Administrator (CCMA).
Answer: B

Avaya認証試験   3301   3301   3301   3301

NO.10 Which SIP component supports both H.323 and SIP protocol architecture, and which common media
streaming protocol is supported?
A. SIP Gateway Manager with transport Layer Security (TLS)
B. Network Routing Service with TCP and UDP
C. Back to Back User Agent (B2BUA) with TLS
D. SIP Gateway with Real-Time Protocol (RTP)
E. SIP Redirect Server with RTP
Answer: C

Avaya   3301参考書   3301   3301

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